Month: January 2013

What is Rapid Dispatch?

Rapid Dispatch is a web based system designed specifically for the dispatchers. It is a real-time, web based application equipped with scheduling and dispatch functions. The members also get a custom website on which they can monitor their colleagues. The system is designed to guarantee success in deliveries. There is a 24/7 customer support. This… Read more »

Web-Based Scheduling System

The Web-Based Scheduling System is a service that enables clients to reserve resources on a first-come, first-serve basis. The system is also referred to by such names as online booking applications, online scheduler, online scheduling system as well as online scheduling software. It gives individuals the convenience of securely booking appointments and reservations via a… Read more »

What is a Free Trial?

Free trail is an option offered by service providers that enables you to make use of a service or product without paying a single dime. This is mainly done to help users familiarize themselves with the target products and also to determine whether it is right for them or not. The free trail San Diego… Read more »

What is Remote Call Forward?

Remote Call Forward is simply a service feature that allows for calls being made to a specific number to be automatically forwarded to a specified answering location which has been designated by the call receiver. This means when you are moving to a new location with a different telephone exchange, you do not need to… Read more »

What is Ultra Call Forward?

This is an advanced service that enables you to forward all your calls from your main phone to a different number at any time of day. This is regardless of whether your main line is busy or idle. The best thing about this service is that you can remotely activate or deactivate the service from… Read more »

What is Busy Call Forward?

In the present day and age of cell phone communications, it can be difficult to handle the traffic received on your phone simultaneously. At times, more than two calls might be received when you are on a sensitive call. Dropping the ongoing call is hence not an option. Often, when the call is over, you… Read more »

What is No Answer Transfer?

There is nothing more frustrating than your call not being answered. This is what has cost many businesses many clients especially when dealing with international clients. When clients contact a firm and their calls fail to be answered, they often turn away. The use of an answering machine could be great but it is also… Read more »

How to Elevate Client Service with Industry-Specific Support

The world is changing fast and the best thing investors can do is keep up or out think their competitors. The use of industry-specific support San Diego can improve your standing in the market. This is especially so when it comes to customer service. There are five reasons why you should consider using this option…. Read more »

Customer Relationship Management (CRM)

Customer relationship management is very important in the running of a business. It is what enables you, the investor, to know what your clients think about your products and services and what they would want you to change. An improved customer relationship always leads to an increase in clientele and the subsequent increase in sales…. Read more »

Revamp Your Customer Support Service with Dedicated Agents

It can be difficult to handle all your calls onsite. This is because of the need to purchase call answering equipments and hire and train staffs to meet your needs. Often, this leads to time and money wastage. If you are contemplating on getting a reliable customer support service, the decision to get services from… Read more »