AnswerCalifornia Meets The Needs Of Your Business
AnswerCalifornia offers 24 Hour Call Center capabilities that facilitate the management of your organization or businesses administrative task. With the industry specific training our Business Support Associates receive, we can take care of the virtual office needs of all of our clients. From plumbers, electricians, doctors, lawyers, consultants, executive and socioeconomic corporations, all of our clients have found that with the assistance of the AnswerCalifornia 24 Hour Call Center their administrative functions and office organization needs are always met with professionalism and personalized attention to their company’s needs and protocols.
Unlike your current staff, our Business Support Associates work around the clock, all year long. They strive daily to re-enforce the professional image of your company, and treat your callers with the respect and courtesy your own office staff provides.
24 Hour Inbound Call Center – Options and Benefits
- Customer Service
- Online Support Via Web Chat and Email
- Live Telephone Answering 24/7/365
- Toll Free Nationwide Phone Numbers
- Call Forwarding
- Online Scheduling and Appointments Management Through Your Web-Based Scheduling System
- Instant Direct Messaging (PDA, SMS, IM, Pager, Cell Phone)
- After Hours Answering
- Call Transfer and Routing
- Inbound Direct Response
- Free Active Response Tools
- Voicemail Services
- Bilingual Services
- Web Call Center Services
- Secretarial Services
- Virtual Office Assistance
- Lead Generation Services
- Call Center Solutions
- Help Desk Services
- Call Center Inbound Call Handling
- Call Center Outbound Call Handling
- Hotline Services
- Appointment Scheduling
- And More
With AnswerCalifornia associates working at your direction, you will never miss another call, important message, your staff will never be overwhelmed, and you can have the smooth, efficient front office you have always wanted. Your clients will always feel cared for and important, and they will appreciate the live answering service that provides the solutions or resolutions for all of their questions or concerns.
Here at AnswerCalifornia, every clients company is treated as the unique and productive business it is. Our ability to customize our services to your company’s individual needs, ensures our associates are providing the specially designed assistance that mimics your front office staff’s professional approach to your clientele.
AnswerCalifornia offers clients a way to open up new lines of communications with your company, from using live chat for service calls to providing the enhanced 24/7/365 customer sales support, client/caller answering service, advanced technology, professional service, and talented staff enhance both your customer service and your bottom line.