Reasons Why You Should Hire a Virtual Receptionist
Receptionists play an integral role in the running of a business. They help clients around the premise as well as answer and transfer calls to relevant departments. However, as much as a full time receptionist might come in handy, the high overhead costs make it hard for companies to hire such staffs. Today, if you are contemplating on getting a receptionist, hiring a virtual receptionist San Diego is definitely the way to go.
A virtual receptionist is a real person only that he or she is not on your payroll. In simple terms, when requesting these services, you will be outsourcing for receptionist services to an offsite company. There are many reasons why you should consider using this option.
Get qualified staff
The most daunting task about hiring new staffs is getting the most qualified ones for the job. It is not easy to determine the competence of a receptionist by simply looking at his or her education level or experience. A lot of time might be wasted before finding the right staff. This is not the case with virtual San Diego receptionist. The firm offering the service does all the recruiting and training to ensure the best receptionist services are offered. Outsourcing will not only save you time which would otherwise have been wasted in recruitment but also assure you of superior customer services.
On average, hiring a virtual receptionist San Diego will save you up to $1,800 on a monthly basis as opposed to hiring an in-office receptionist. This is because hiring an in-office staff will require you to pay worker’s insurance compensation, give employee benefits as well as buy new equipment. This is not so with a virtual receptionist. The receptionist will satisfy the roles of a receptionist only this time from a different location and for less money. Furthermore, you will only be billed for the time the receptionist spends for your office.
Improve customer support
The challenge that investors face is that of keeping their business running 24/7 and for 365 days a year. There are renovations to be made, meetings to attend as well as holidays. With the San Diego receptionist, you never have to worry about absenteeism. There are receptionists to cover for you round the clock. The receptionist will redirect calls to your preferred phone line and if unreachable, they will take a message. The receptionist will also screen calls before transferring. Round the clock availability means you never miss a new lead or lose an important client.
Due to the fact that the receptionist will transfer the calls to you, wherever you may be, you will have the flexibility of leaving the office or working offsite. This automatically leads to better performance.
Peace of mind
Lastly, with a San Diego receptionist, who is located far from your office and managed by a strict supervisor, you will have the peace of mind you need to run your business. You will never have to worry about lame excuses from the receptionist or deal with absenteeism. In case of a problem, a new receptionist will be assigned to you pronto.