AnswerCalifornia/Emergency Dispatch Call Answering Services
In the event of any emergency are you guaranteed to answer your cell phone? Will a client find you in a crisis situation? Will your staff receive a warning that there is an emergency event happening and they need to seek shelter or safety, or respond to those who count on them to warn others? You need a back-up plan you can rely on-an emergency dispatch service that allows everyone to be reached when they are needed most. You need AnswerCalifornia Emergency Dispatch Service that is online, on-call, and aware 24/7/365.
AnswerCalifornia is your guarantee that someone will always be there to provide the right response, a responsible person who understands the critical nature of any call, and ensure speed and attention to detail are the main priorities.
When you select AnswerCalifornia as your emergency dispatch service, we will set down with you and go over every careful detail, step-by-step, and never leave anything to chance. You can add or detract people from your disaster response protocols as often as necessary, and you can provide as much contact information, separate phone numbers, fax numbers or email addresses as you feel you need.
The confidence and assurance of knowing you have a reliable emergency dispatch service you can count on, will provide needed peace of mind so you can take care of normal business matters, and leave the handling of stressful situations to us.
AnswerCalifornia Features Real People With Real Time Responses
Our Business Support Associates are certified and can meet the individual requirements of your emergency service. Our associates are always available 24/7/365, and will respond to every drastic disaster situation with a calm, confident, empathetic response they have been trained to deliver.
No matter what the situation calls for, our emergency dispatch service can be customized to fit your needs. We provide specialized emergency dispatch services systems like the following:
Centralized Emergency Notifications: We can ensure the proper people are notified during any given emergency situation and deliver the information you need them to have with efficiency and clarity.
Emergency Dispatch: Our associates provide notifications according to your pre-determined plan. All information is handled, processed and dispatched according to the level of the emergency situation procedures you have determined.
Immediate Voice Broadcasting: Expedient voice messages can be sent out to any number of recipients’ with customized text according to your instructions. These messages can be pre-arranged and dispatched accordingly by our associates when directed.
Disaster Response Broadcast Services: During times of natural disasters or other types of disasters, we can contact all your employees with directions on how to respond, when to return to work or in dangerous situations where to seek shelter.
Call Response Confirmations: You will receive live updates to all emergency dispatch procedures. As the head of a company you will be made aware of who has been notified and their response.
With the AnswerCalifornia hosted CRM central database, our associates can interact with your potential customers through any medium they choose in real-time. They will find access to chat, email and phone support with highly skilled, industry specific, educated Business Support Associates.
Advanced technology, professional service, and talented staff enhance both your customer service and your bottom line.
