AnswerCalifornia/Consulting and Consultant Call Answering Services
AnswerCalifornia is a 24/7/365 corporate live answering service that is there when you are busy elsewhere. We provide an extensive array of customized communication solutions for large and small consulting firms. In order to maintain a successful consulting business in the domestic or global market, your company needs to be available with immediate support for every incoming call, fax, request for service, and outbound messages to ensure your clients, and consulting staff all stay on top of vital information as it comes in.
Outsourcing your calls; both inbound and outbound, is a strategic resource that is cost effective, and with today’s technological advances in communication sources it is easier than ever to tie one system to another without link failures. AnswerCalifornia has the resources for extending your front office staff without paying full time employee rates or benefits. We can assist you in gaining your goals in business objectives, customer service and budget slimming. Our range of flexible solutions provide the optimum in customer support by offering necessary services around the clock, while your staff is off, out to lunch or busy with clients.
AnswerCalifornia can treat each caller as the important client they are. Each individual will receive the precision services as you direct. Our associates work side by side with you or your consulting staff to ensure all protocols, directives, and company policies are delivered as if they were speaking directly with your front office.
We work with hundreds of consulting firms, and we deliver the same high level of quality service to the large corporate consulting firm as we provide for the small, private consulting firms with exclusive clientele. Consulting firms like the following have always received the specialized associate support of AnswerCalifornia.
- Management Firms
- Technology Firms
- Accounting Firms
- Investment Firms
Every potential clients call is answered and handled according to your company’s call handling procedures readily displayed on our associates computer screen. We have the capability to take a simple message or move through your company specific, unique communication requirements in order to handle any type of service call. Our associates will offer the greeting clients would receive if they called your offices between 9-5, they will have access to your company’s definitive protocols, contact details, services and company offerings.
Consultant and Consulting Firms Call Answering Services Include
- Online Support Via Web Chat and Email
- Live Telephone Answering 24/7/365
- Toll Free Nationwide Phone Numbers
- Call Forwarding
- Online Scheduling and Appointments Management Through Your Web-Based Scheduling System
- Instant Direct Messaging (PDA, SMS, IM, Pager, Cell Phone)
- After Hours Answering
- Call Transfer and Routing
- Inbound Direct Response
- Free Active Response Tools
- Voicemail Services
- Bilingual Services
AnswerCalifornia will relay messages or take down pertinent information. We can input information into a fax, email, SMS text message or forward it directly into your company web-enabled system.
AnswerCalifornia delivers an account focused attention to details. Coupled with our training program, our associates are fully screened and each has to meet a select standard of performance in customer service and professional demeanor. Our Business Support Associates are after all fielding calls for Consulting Firms professionals who are looking for every advantage over the competition and AnswerCalifornia is a virtual extension of their front office.
AnswerCalifornia has the customized capabilities to provide multi-level data-management, multi-user access, and customer focused support that allows your potential clients to have the full access and support they need in order to continue to trust your Consulting firm.
AnswerCalifornia has designed our business to create the perfect illusion of being your front office 24/7. Every call will be answered promptly, using your Consulting Firms name, and we ensure every caller is treated to a knowledgeable, experienced answer based on your pre-set requirements.
When your Consulting Firms clients are used to being serviced with discretion, anonymity and quiet confidence, the Business Support Associates at AnswerCalifornia will handle your Consulting Firms clients with the same sense of respectful propriety.
Our customers enjoy increased client retention and revenue. Advanced technology, professional service, and talented staff enhance both your customer service and your bottom line.
Call AnswerCalifornia at 1-800-369-8741 and trust us to provide the exceptional Consulting Firms firm customer answering service you deserve.