Nursing homes play a crucial role in the society. They help in taking care of the elderly. With more and more people laying their trust in these homes, the demand for the services has increased. Additionally, the nursing homes San Diego have to deal with larger call volumes daily from concerned family members. This is what makes the need to make a considerable investment on customer support crucial. If you are looking for a more reliable way to care for your patients and their families, you should consider outsourcing your call services to us. We are here to grow with you and help you give better care to your clients.
Always within reach
Our answering services will help San Diego nursing homes achieve a round the clock availability. As a nursing home, you do understand that concerned family members will always call you at any time of day regardless of whether it is a holiday or not. To make sure they feel well cared for, Answer California will offer you 24/7 customer support service, 365 days a year. This means you will always be within reach. There is no time that nursing homes, working with us, will ever be out of reach or force their clients to end with the answering machine. We have highly trained live agents to talk directly with your callers, take their messages and answer their questions. About 95% of calls made are answered within the 4th ring.
Reduce your workload
Another great thing about our services is that they will help reduce your workload. We understand that a lot of things have to be done daily in the San Diego nursing homes. As a result, we have tailored our services to help you discharge your duties optimally without the need of hiring new staffs or investing more time. We will handle all your call center needs. This means you will no longer be required to monitor your staffs or invest more on equipment. We will also help you with appointment management. We achieve this using your web-based calendaring systems.
Reduce your operating costs
Our goal is to help you achieve the highest returns for your investment. As a result, we offer the most competitive rates on call answering and also ensure that you never again worry about your call center. Being an offsite service provider means you do not have to purchase new equipment or maintain them. We will do all the work for you. Additionally, with us not being on your payroll, you never have to worry about employee benefits or the high expenses of recruiting new staffs. We only charge you a single monthly fee for a range of services.
Answer California is here to enhance your productivity. We have tailored several packages for nursing homes San Diego. If you need a custom package to address your specific needs, we are here to work with you. We will improve your nursing home in three steps. All you need to do now is give us a call and we will be happy to work with you.