The embassy plays a critical role in preserving and protecting the relationship between the host country and the country it represents. It serves as the base of communication or simply the point of contact between the two countries. The role of the embassy involves resolving conflicts, easing as well as observing political tensions in the host country and reaching resolutions on various issues. The embassy also assists travelers in the host country. Considering the many roles the embassy has to play, San Diego embassies receive a high amount of calls daily. AnswerCalifornia can help your embassy in many ways.
Reduce the call volume to the embassy
In times of trouble or when there is political tension, the amount of calls received in embassies can be overwhelming. The same applies to an embassy operating in a busy city like San Diego. Travelers will always contact the embassy for help. Some calls will be irrelevant. To save you time and relieve your staffs’ the burden of dealing with huge call volumes, we handle all your call needs professionally.
Our answering services to San Diego embassies include taking messages, responding to emails and chats, redirecting calls to the relevant offices, offering bilingual services and after hours answering among other services. All this is done at one monthly price. Your staffs will hence be able to concentrate on what is more important.
Set appointments
With an embassy being a representative of the native country, there will always be meetings being made between the two countries. This involves numerous appointment scheduling. AnswerCalifornia offers a range of appointment management services to the embassies San Diego. We use your online calendar to set and cancel appointments and contact delegates and other individuals to remind them of the appointments they made.
Help achieve round the clock availability
An embassy must be running 24 hours a day, 365 days a year. This means more staffs have to be brought in. At times, some staffs might call in sick or there might be a party at the embassy. At this time, it is not easy to discharge your duties optimally. Our services to embassies in San Diego have been tailored to guarantee that there will never be a communication barrier. Our support associates will get orientation to familiarize them profoundly with your embassy and they will always be your service 24/7. With our services, you never have to worry about your call center being down.
Reduce costs
It is also important to understand that working with us will help you reduce your operating expenses. You never have to worry about hiring and training new receptionists because we will handle all the work on your behalf. Additionally, all the call center needs will fall on us.
At AnswerCalifornia, we understand the importance of an embassy and the essentially of a reliable answering service. Our team of experts will work with you in coming up with a package that is suited for your needs. Give us a call now and let us work together in improving the relationship between our countries.
