It is a good thing to establish a direct relationship with your consumers. This is what enables them to build their confidence in you. Considering this may involve a lot of time and money, we at AnswerCalifornia have come up with a range of answering services that will connect you directly to your San Diego clients.
Responding in the native tongue of your client can easily win you his or her confidence. Currently, we are offering bilingual services that are focused on Spanish and English. We have a large team of associates who can fluently converse in English and Spanish. This team will take you closer to your Spanish speaking clients. Consequently, we will not only connect you directly to your San Diego clients but also increase your market reach. This service will boost your business and improve your customer care.
24/7 live answering services
Our most treasured answering service is the 24/7 live answering. We offer live telephone support 24 hours a day, 7 days a week and 365 days a year. Our associates are always available to respond to the calls of your clients regardless of whether it is a public holiday or not. Our round the clock service will help connect you directly to your San Diego clients by breaking the time barriers. The best thing is that we answer all the calls in your name. In case we are unable to answer your calls clearly, we offer a range of services to solve this problem. Some of the services include call forwarding, urgent call handling and call transfer and routing. In simple terms, we will be your virtual receptionist who will always be there to keep you closer to your clients.
Call transfer and routing
Even as a dependable call answering service provider, we cannot promise that we will be able to answer all the questions fired by your clients. It is for this reason that we offer call transfer and routing services. This is an essential service especially for callers who want to speak to you directly or those who wish to talk to a specific department. Our main work here as we connect you directly to your San Diego clients is to transfer and route calls right to your relevant team. It does not matter whether you are in the office or out in the field, we will make sure we reach you. We also offer paging services.
Counter the impact of advertisements
To counter the impact of your product promotion strategies, you must be in direct contact with your consumers. This is the only way you will be able to know what they think about your products. As we connect you directly to your San Diego clients, we will monitor the impact of your advertising strategies and give you our findings so that you are able to improvise your strategies accordingly.
When we connect you directly to your San Diego clients, we take great pride because we know the reputation of your firm will automatically go up. Give us a call today and allow us to keep you as close to your clients as possible.